BUSINESS REPORT: H&M brand facing backlash for monkey hoodie and initial 'non-apology' - BC
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Only until all that deserved publicity mounted did the company issue a real apology, which I think came too little too late.
Do you know the reason why the Chinese resist H&M? - Quora
PDF) Coolest Monkey in the Jungle - A study on correlations between crisis communication and intentional consumer behavior
H&M Apologizes for 'Monkey' Image Featuring Black Child - The New York Times
H&M News, Videos & Articles
Courting controversy: from H&M's 'coolest monkey' to Gucci's blackface jumper, H&M
Guest Post: Lessons from H&M's “Coolest Monkey” Fiasco - Bernstein Crisis Management
H and M 'monkey' hoodie ad draws criticism from LeBron James and others
Do you know the reason why the Chinese resist H&M? - Quora
H&M Ad Sparks Ethical Debate in the Industry
Gucci apologizes after 'blackface' sweater causes backlash - National